*As the transaction volumn is relatively high in printer field, the risk control system of your card issuer may reject the payment for some reason. If your payment is declined, we recommend contacting your bank to get transaction approval. Once approval is granted, you can either attempt to pay again using the same method or try an alternative payment method. If you still failed to pay, please scroll down and at the end of this page, we listed payment failed reasons and corresponding solutions as references.
PayPal & Credit Or Debit Card
PayPal Offers Several Payment Options To Customers, Including:
● If you have a PayPal account, select PayPal and you can log in and pay with PayPal Balance, Credit or Debit Card, or Bank Account.
● If you have a credit card but don’t have a PayPal account, select Debit or Credit Card under PayPal. You will be redirected to the PayPal checkout window, enter your credit card number, and pay.
● PayPal also offers a Pay In 4 / Pay Monthly financing option that allows customers to pay for their purchases over time with no or little interest. If you can’t afford the high interest or cannot pay in full in one transaction, we recommend you to try and read PayPal Buy Now Pay Later.
PayPal Invoice
If your PayPal payment is declined or you just want to rest & relax, we can complete the rest for you! Simply contact our 24/7 online customer service team and let them know your order number. You will receive a PayPal invoice in about 10 mins by email from the billing name INKSONIC with the order number. Check the invoice details, including the amount due and the merchant’s information, to ensure everything is correct. Once we receive your payment, you will receive an order confirmation email.
Credit and Debit Cards
You can pay with a credit card directly. We accept Visa, Mastercard, and American Express, JCB, Discover, Diners Club.
If your payment is declined, call your bank to let the transaction be allowed. If you still can’t make the payment, select PayPal invoice.
Direct Bank Transfer
1. Simply submit an order by choosing bank transfer as your payment method. Before submitting the order, you will see our bank details and related information to complete the bank transfer process.
2. After submitting the order, you will be guided to thank you page where you can find your order details. Meanwhile, based on where you live an email containing our local bank details will be sent to you. Also, our agent will apply the real-time exchange rate to calculate how much you should pay in your local currency and the amount of money and exchange result will be clearly shown as a reference in the email.
3. Please finish the bank transfer and send back any relevant proof like a receipt or screenshot. Once we confirm we received the money being transferred, an order confirmation email will be sent.
IMPORTANT NOTE: DO NOT PUT ANYTHING UNDER REFERENCE, SUCH AS ORDER NUMBER, NAME, ETC, OR IT WILL BE INSPECTED, WHICH WILL LEAD TO LONGER ORDER PROCESSING TIME AND POSSIBLY FAIL PAYMENT.
Late or Missing Refunds
We understand payments may fail under certain circumstances, so we collected several common failed reasons and solutions here as a reference.
If your payment won’t process with your PayPal account or you’re still having problems with your card, try:
● Make the purchase again in a browser that’s in Incognito mode, or in a different browser, or
● Changing your payment method at checkout, or use a different credit card or PayPal account, or
● If none of these issues apply, please contact us with your order number(if any), name and email address, error notification, and the screenshot of the error, we will check the details and assist you in continuing the order.
If your credit/debit card payment fails, please find the corresponding solution in the following content according to the prompt message.
● For Whatever Reason or Just No Reason: Simply, pay again via PayPal. PayPal accept almost all kinds of credit card as well as PayPal balance, bank account, and PayPal Credit. At the same time, paying with PayPal gives you an extra level of security and fraud prevention.
●Do Not Honour/High Risk/Fraud: It means declined by the card-issuing bank. You need to call your bank (Most of the time, they will call you first) to verify the transaction was processed by yourself, and the cardholder, and then pay again.
●Duplicate: It means you have successfully paid for another order within 24 hours. The payment gateway is worried about repeated deductions so reject this payment; if you need to process this payment, just try again via another payment method.
●Expired Card/Insufficient Funds/Over Credit Limit: You need to pay with a new card.Stolen or Lost CardThe card-issuing bank marks the card as a lost card, and you need to pay with a new card.
● Invalid Transaction: Currently, the payment gateway supports Visa, Master, Diners Club & Discover (except American Express and JCB). Invalid transaction means that you used the other cards to pay, such as the cards that can only be used for refueling. You need to pay with a supported card.
● CVV2 Failure/Invalid Card Number: Wrong billing info. You could check the billing info and pay again.
● 24hr More Repeat/Canceled: It means your payment failed more than 3 payments within 24 hours, so our payment gateway rejected the payment. You could pay again with a new card or check the correct billing info and pay after 24 hrs.
If you have any questions or have specific requests about the payment, please feel free to contact our 24/7 online customer service team or email to support@inksonic.com, our professional team would be delighted to offer you best service as best as we can!
