מדפסת L18058 A3 DTF L13

Got my items fast and not damaged. Put together very easily. Then had a problem installing software. Got on what’s app with Glenn and after a bit, he realized they sent me the wrong software. They shipped it right out to me & arrived fast. I then spoke to Fatima & she was amazing. Walked me through all the steps and even took videos of how to do something when I didn’t understand what she was telling me to do. After a few hours of troubleshooting, we are up and running and we have a Brad test image to prove it. Thank you Fatima for your patience and support. This company is great!! From start to finish, I will buy from them again!

Received the printer and the shaker a few days early. Did the unboxing video and everything was in the boxes. I finally got the chance to setup everything but was having issues printing. Reach out to the customer support via WhatsApp. They rep was nice and help, that we finally figured out that my laptop wasn't accepting the app for some reason. Tried another laptop that was in my home, installed the app, and eas able to finally print.

Received my equipment three days early. Did the unboxing videos and had no issues. Followed the instructions on setting up the machines and had no issues. When it came to downloading the software thats when things got difficult. I was connected thru WhatsApp with Daisy and she walked me thru all the steps and got my printer working. She was kind and patient with me and got all the little kinks worked out.

I needed additional help with my printer this morning. The ink was coming out more than needed. Joy was there to assist me. She provided impeccable service. I am so glad that I have found a company that truly looks out for their customers. Thank you for being there when needed!

My technician was awesome. She was able to get my dtf printer up and running. The colors are beautiful and vibrant! Thank you!