{"title":"Service","description":"","products":[{"product_id":"inksonic-remote-expert-service","title":"Remote Expert Service","description":"\u003cp class=\"otl-paragraph\"\u003e\u003cspan class=\"color_font\"\u003e\u003cstrong\u003e\u003cspan\u003eService \u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"otl-paragraph\"\u003e\u003cspan class=\"color_font\"\u003e\u003cspan\u003eWe provide one-on-one remote technical support for DTF printer users worldwide\u003cspan style=\"color: rgb(255, 42, 0);\"\u003e\u003cstrong\u003e($\u003c\/strong\u003e\u003cstrong\u003e100 for 2 hours)\u003c\/strong\u003e\u003c\/span\u003e. Our expert engineers assist via phone or video call to resolve: \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"color_font\"\u003e\u003cstrong\u003e\u003cspan\u003eDevice Setup, \u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cspan class=\"color_font\"\u003e\u003cstrong\u003e\u003cspan\u003eTroubleshooting,\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cspan class=\"color_font\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"color_font\"\u003e\u003cstrong\u003e\u003cspan\u003eSoftware Guidance,\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cspan class=\"color_font\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"color_font\"\u003e\u003cstrong\u003e\u003cspan\u003eMaintenance Tips,\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"color_font\"\u003e and E\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"color_font\"\u003e\u003cstrong\u003e\u003cspan\u003e\u003cstrong\u003emergency\u003c\/strong\u003e Support.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"otl-paragraph\"\u003e\u003cspan class=\"color_font\"\u003e\u003cstrong\u003e\u003cspan\u003eIdeal For \u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"otl-paragraph\"\u003eNew users needing quick setup guidance\u003c\/li\u003e\n\u003cli class=\"otl-paragraph\"\u003eUrgent technical issues during peak production\u003c\/li\u003e\n\u003cli class=\"otl-paragraph\"\u003eProfessional advice for new materials\/techniques\u003c\/li\u003e\n\u003cli class=\"otl-paragraph\"\u003eRoutine maintenance to extend equipment lifespan\u003c\/li\u003e\n\u003cli class=\"otl-paragraph\"\u003eWarranty expired\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"otl-paragraph\"\u003e\u003cspan class=\"color_font\"\u003e\u003cstrong\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"otl-paragraph\"\u003e\u003cstrong\u003e\u003cspan\u003eOrder Confirmation\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e: Leave us an order note about the issue or send an email to \u003c\/span\u003e\u003ca class=\"hyperlink\" href=\"mailto:support@inksonic.com\"\u003e\u003cspan\u003esupport@inksonic.com\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e to tell us more information about your request(model name, order no. or any related info)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"otl-paragraph\"\u003e\u003cstrong\u003e\u003cspan\u003eSchedule\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e: Our live agent will contact you to schedule an appointment (ensure your email\/phone is correct when placing the order).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"otl-paragraph\"\u003e\u003cstrong\u003e\u003cspan\u003eConnect with tech support\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e: Tech support will assist via your preferred channel (WhatsApp, email, or phone).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"otl-paragraph\"\u003e\u003cstrong\u003e\u003cspan\u003eDiagnose and Assist\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e: Diagnose and fix issues through video\/phone support.\u003c\/span\u003e\u003c\/p\u003e","brand":"InkSonic","offers":[{"title":"2 Hours","offer_id":50490821509412,"sku":"Remote-Service-2Hours","price":100.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0871\/8493\/3156\/files\/RemoteExpertService.png?v=1718096458"},{"product_id":"inksonic-extended-warranty-service","title":"Extended Warranty Service","description":"\u003cp\u003eFor all customers who have purchased InkSonic printer devices we provide extended warranty services.\u003c\/p\u003e\n\u003ch3 data-end=\"328\" data-start=\"310\"\u003eCoverage Scope\u003c\/h3\u003e\n\u003cp data-end=\"500\" data-start=\"329\"\u003eThe Extended Warranty \u003cstrong data-end=\"380\" data-start=\"351\"\u003ecovers the printhead only\u003c\/strong\u003e.\u003cbr data-end=\"384\" data-start=\"381\"\u003eAll \u003cstrong data-end=\"469\" data-start=\"388\"\u003econsumable parts and components subject to natural wear and tear are excluded\u003c\/strong\u003e, including but not limited to:\u003c\/p\u003e\n\u003cul data-end=\"638\" data-start=\"502\"\u003e\n\u003cli data-end=\"531\" data-start=\"502\"\u003e\n\u003cp data-end=\"531\" data-start=\"504\"\u003eInk cartridges \/ ink bags\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"531\" data-start=\"502\"\u003e\n\u003cp data-end=\"531\" data-start=\"504\"\u003eMotors\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul data-end=\"638\" data-start=\"502\"\u003e\n\u003cli data-end=\"561\" data-start=\"543\"\u003e\n\u003cp data-end=\"561\" data-start=\"545\"\u003eWaste ink pads\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"638\" data-start=\"562\"\u003e\n\u003cp data-end=\"638\" data-start=\"564\"\u003eTubes, dampers, cables, and other consumable or wear-and-tear components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"728\" data-start=\"640\"\u003eThese parts are not covered under the Extended Warranty due to normal usage degradation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExtended Warranty\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe extended warranty extends the standard 6-month warranty period to 6 or 2 Years. For example, customers who need a 1-year warranty period should purchase an additional 6-month extended warranty. Customers who purchase extended warranties can enjoy remote expert services of the same period.\u003c\/p\u003e\n\u003cp\u003eFee Structure:\u003cbr\u003e6-month extended warranty: $599\u003cbr\u003e2-year extended warranty: $1699\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePurchase Requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eThe machine is still under warranty.\u003c\/li\u003e\n\u003cli\u003e2. Only available to active customers who have purchased InkSonic ink or other consumables in the past 6 months.\u003c\/li\u003e\n\u003c\/ol\u003e","brand":"InkSonic","offers":[{"title":"6 Month Extended Warranty","offer_id":49840786768164,"sku":"Extended-6Month","price":599.0,"currency_code":"USD","in_stock":true},{"title":"2 Year Extended Warranty","offer_id":49840787816740,"sku":"Extended-2Year","price":1699.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0871\/8493\/3156\/files\/InkSonicExtendedWarrantyService.png?v=1718096540"},{"product_id":"spot-color-processing-one-on-one-expert-session-99-hr","title":"Spot Color Processing One-on-One | Expert Session - $99\/hr","description":"\u003cp data-start=\"106\" data-end=\"416\" class=\"\"\u003eLearn how to create and apply spot color layers like a pro in this focused, one-hour session. For just $99 per hour, you'll get personalized guidance on mastering the technique for your designs. Perfect for designers and creatives looking to enhance their print and digital projects with spot colors.\u003c\/p\u003e\n\u003cp data-start=\"106\" data-end=\"416\" class=\"\"\u003e\u003cstrong\u003ePricing:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"106\" data-end=\"416\" class=\"\"\u003e$99 per hour\u003c\/p\u003e\n\u003cp data-start=\"311\" data-end=\"330\" class=\"\"\u003e\u003cstrong data-start=\"311\" data-end=\"327\"\u003eHow It Works\u003c\/strong\u003e:\u003c\/p\u003e\n\u003col data-start=\"331\" data-end=\"449\"\u003e\n\u003cli data-start=\"331\" data-end=\"356\" class=\"\"\u003e\n\u003cp data-start=\"334\" data-end=\"356\" class=\"\"\u003ePlace Your Order\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"357\" data-end=\"399\" class=\"\"\u003e\n\u003cp data-start=\"360\" data-end=\"399\" class=\"\"\u003eCustomer Support will Contact You via email\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"400\" data-end=\"449\" class=\"\"\u003e\n\u003cp data-start=\"403\" data-end=\"449\" class=\"\"\u003eSchedule Your Session at a Convenient Time\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eBook your session today and start perfecting your spot color techniques!\u003c\/p\u003e","brand":"InkSonic","offers":[{"title":"Default Title","offer_id":50572838469924,"sku":"Spot-Color-Service","price":99.0,"currency_code":"USD","in_stock":true}]}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0871\/8493\/3156\/collections\/1.16-RemoteExpertService.png?v=1768560416","url":"https:\/\/www.inksonic.com\/collections\/service.oembed","provider":"InkSonic","version":"1.0","type":"link"}